Knowledge Management System

What is a Knowledge Management System

Knowledge is the core to greater efficiency in all business processes. A tsunami of text-based business data threatens to flood organizations of all sizes. Modern dynamic knowledge management software learns the handling of users with content in business correspondence, knowledge bases, websites and archives.

Knowledge in the company is increasingly becoming a decisive competitive factor for companies. Knowledge management is therefore an important topic for companies.Knowledge management is the creation, storage, distribution and application of knowledge.The task of knowledge management in companies is to systematically record and document relevant external and internal knowledge.Knowledge management supports the achievement of corporate goals and involves the individual employee as the bearer of organizational knowledge.Knowledge management can increase added value and improve transparency within the company.

Content Management

Storage of explicit knowledge (documents, database entries, images, Saving search queries, results)

Visualization and aggregation

Structuring of knowledge (taxonomies, topic maps, knowledge maps) & Explication of not easily explicable knowledge (graphics, pictures)

Information retrieval

Finding and retrieving required information (Filter, Similarity Search , result ranking )

Collaboration

Collaboration of people, groups and organizations (via groupware)

Accelerate the search for relevant knowledge by making it available to the user where it is needed and when it is needed. With Violet KMS , you form the basis for efficient customer service in the omnichannel environment. Provide consistent, up-to-date and quality-assured knowledge from a central source at each touchpoint.

ADVANTAGES OF VIOLET KMS

Give your company gift of knowledge management system

Powerful & Easy

FIND KNOWLEDGE FAST AND QUICK

Through a powerful search engine, Violet KMS finds all the knowledge you are looking for. Search in created texts or all attached documents.

Fast & Efficient

 KNOW KNOWLEDGE EFFICIENTLY

The easy-to-use knowledge tree combines push messages with smart workflows, allowing you to share content the way you want it.

Ground Breaking

 KNOW KNOWLEDGE OF ALL CHANNELS

Strong rights and role management, multiple apps and an open API allow you to seamlessly integrate Violet KMS into your business.

Our Process & Features

Violet support is always there for you!

 ALL SOURCES AND FILE TYPES

Download all common file formats like Word, Excel, PDF or Powerpoint and many more in the system. These file formats are also indexed and searched by the system – as well as your knowledge content in text form.

 SMART SCAN

Intelligent algorithms learn with every user interaction to improve your search. As you search, you’ll find knowledge faster with automated suggestions and recommendations. Synonyms even help you to find the knowledge after you have not searched.

DATA SECURITY

If you use Violet KMS as an installation in your company, the security of the systems is of course in their hands. For the SaaS solution from Violet we guarantee the highest safety standards.

CALL US

0844.335.1211


Phone: 09:00 – 16:00

Close Menu